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HSBC is a British universal bank and financial services group headquartered in London, England, with business links to East Asia and a multinational footprint. It is the largest Europe-based bank by total assets.
HSBC has offices, branches and subsidiaries in 62 countries and territories across Africa, Asia, Oceania, Europe, North America, and Latin America, serving around 39 million customers.
HSBC México is one of the leading financial and banking groups in Mexico, with 866+ branches, 5,500+ ATMs and 14,000+ employees.
www.hsbc.com
HSBC Mexico needed an easy and quick way for products and financial services openings with a robust fraud detection solution being 100% compliant with all the legal and internal requirements.
With 866+ branches, HSBC needed to systematize, digitalize and automate their products and financial services opening processes, locally in each branch.
HSBC Mexico needed an easy and quick way for products and financial services openings with a robust fraud detection solution being 100% compliant with all the legal and internal requirements.
With 866+ branches, HSBC needed to systematize, digitalize and automate their products and financial services opening processes, locally in each branch.
TABLE OF CONTENTS
Customers are personally guided through a robust but effortless process to acquire all data needed for Identity Verification, Id Authentication and obtain legal compliant information that is processed and analyzed in seconds to finally digitally sign with Biometric Agreement.
Some of the solutions implemented:
With a painless and straightforward process customers now spend less time in the bank. While with this time saving procedure, HSBC officers open more products and financial services with the confidence that fraud is diminished.
HSBC Mexico opens thousands of financial services and products daily in more than 866 branches all around Mexico. No two customers are alike -- different risks, different needs.
Customers, though, don´t care about practices and policies. People just want their service, product or account opened in no time.
HSBC’s process combined with Cloud Identity solution makes a simple and reliable procedure. The banking officer gets the customer 's INE Id, then obtains fingerprints and face biometrics. Automatically the Id is validated for forgery, the biometrics are matched, and all the data is verified with INE’s database in real-time. Meanwhile the information is analyzed with diverse sources to meet compliance requirements.
Reliability and security were another key consideration, from analysis to implementation. For performance, security and certainty, HSBC's solution was designed to operate and to store the information On-Premises.
Implementing NAAT.TECH’s solutions went well, in three steps, and in less than three months all the branches went 100% operational.
Biometric Agreement complies entirely with 100+ local legislatures around the globe to be a legally binding signature, and it’s the sole signature that gets video of the customer while signing, giving more certainty to the agreement.
With the customer in mind the solution is 100% digital, secure, easy and agile. In two steps we bring a better customer experience and reduce banking time.
(1) Validate identity
(2) Electronic signature
In just minutes, the process is done.
NAAT.TECH as a global confidence provider is connected with 100+ public and private data sources to validate identities, in Mexico we have a proprietary On-Premises connection with the National Electoral Institute (INE) to verify plain and biometric (face and fingerprint) data in real-time. The INE is an independent entity that makes and validates all the elections and has the most reliable database in the country.
All NAAT.TECHs’ solutions can be unified to make simpler processes and to provide security and certitude diminishing fraud. From global entities like HSBC to domestic units, we have the answer.
HSBC is a British universal bank and financial services group headquartered in London, England, with business links to East Asia and a multinational footprint. It is the largest Europe-based bank by total assets.
HSBC has offices, branches and subsidiaries in 62 countries and territories across Africa, Asia, Oceania, Europe, North America, and Latin America, serving around 39 million customers.
HSBC México is one of the leading financial and banking groups in Mexico, with 866+ branches, 5,500+ ATMs and 14,000+ employees.
www.hsbc.com
HSBC Mexico needed an easy and quick way for products and financial services openings with a robust fraud detection solution being 100% compliant with all the legal and internal requirements.
With 866+ branches, HSBC needed to systematize, digitalize and automate their products and financial services opening processes, locally in each branch.
HSBC Mexico needed an easy and quick way for products and financial services openings with a robust fraud detection solution being 100% compliant with all the legal and internal requirements.
With 866+ branches, HSBC needed to systematize, digitalize and automate their products and financial services opening processes, locally in each branch.
Grow your business, drive revenue diminishing fraud with our solutions.
Talk to our team to learn more.
